AI features remain available to any account with an active credit balance. Advanced plans include credits as part of the subscription, scaled to user count. Standard and Professional plans can access AI features by purchasing a credit pack add-on.

AI features require specialist processing for every request unlike traditional software where the cost is the same regardless of usage. A credit model lets WorkflowMAX offer AI capabilities at a sustainable, transparent cost that scales with your usage rather than applying a blanket price increase across all plans.

That's fine. AI Credits only apply to AI-powered features. The core WorkflowMAX platform timesheets, quoting, invoicing, job management, reporting works exactly the same with or without AI enabled.

Your admin controls the behaviour they can allow overages up to a ceiling they define, or stop AI access until credits refresh at the start of your next billing cycle. Full control over AI spending with no surprise charges.

Admins have access to a live usage dashboard in Billing settings showing your organisation's credit balance, consumption by feature, and remaining allocation.

For Advanced plans, included credits are allocated per user as you add users, your organisation's allowance increases. Credits are pooled at the organisation level, so the team shares a single balance rather than individual quotas.

No. Credits reset at the start of each billing cycle so you begin each period with a fresh allocation.

Yes. Admins can purchase an AI Credit pack as a subscription add-on. One pack can be active at a time, and it renews alongside your billing cycle.