Health Check

Setup & Configuration	Status	Feedback
General account settings	Yes	Your key settings reflect how your business operates
Invoice state set	No	Jobs stay open after invoicing — enable invoice states for automation.
Payment advice entered	Yes	Clients can clearly see how to pay you.
New menu activated	No	You’re still on the old menu — switch to the new layout for easier navigation.
Jobs & Tasks
Tasks setup	Yes	Tasks are set up as a solid foundation for quoting and reporting.
Costs setup	No	No active costs set up — job profitability reporting may be incomplete.
Tasks billable rate setup	Yes	All tasks have valid billable rates for accurate billing.
Tasks base rate setup	Yes	Base rates are set up — job costing is accurate.
Job templates setup	Yes	Job templates streamline setup and ensure consistency.
Staff & Timesheets
Roles setup	Yes	Roles are assigned for faster onboarding and clarity.
No pending invites	No	Some pending invites — staff access and timesheets may be incomplete.
Capacity configured	Yes	Staff capacity is set — you can track productivity and run accurate KPI reports.
Base and billable rates set up	No	Some staff missing rates — profitability reporting may be wrong.
Timesheets entered	Yes	Staff are logging time consistently.
Assigned to jobs	No	Jobs without staff assigned — no visibility of ownership.
Quoting & Invoicing
Quotes used	Yes	Quotes provide a baseline to track planned vs delivered work.
Invoices used	Yes	Invoices are issued regularly to ensure billing is up to date.
Xero integration setup	Yes	Invoices flow automatically into Xero.
Xero integration payment automation enabled	Yes	Payments sync back from Xero for accurate balances.
Reporting
Job Financial Summary used	No	Not tracked — you may miss unprofitable jobs.
Monthly Profit Report used	No	Not tracked — you may miss unprofitable clients.
Favourite reports marked	No	No favourite reports — finding insights takes longer.
Custom reports setup	Yes	Custom reports tailored to your business are in use.
Data Quality
Not excessive cost list	No	Too many unused costs — entry is harder.
Not excessive task list	No	Too many unused tasks — job and quote entry is harder.
No draft/expired quotes	No	Many draft or expired quotes — pipeline accuracy is unclear.
No draft invoices	Yes	Invoices are finalised promptly.
No overdue invoices	No	High proportion of overdue invoices — cashflow may be at risk.
No invoice export errors	Yes	Invoices export cleanly without errors.
No bill export errors	No	Export errors prevent reliable syncing to Xero.
No overdue jobs	No	Too many overdue jobs — clutter builds up and reporting becomes unreliable.
No duplicate clients and contacts	No	Duplicates exist — this creates confusion and bad data.
No unassigned emails in collaboration manager	Yes	Emails are correctly linked to jobs or contacts.
Total work-in-progress reasonable	No	Excessive WIP — cashflow planning may be inaccurate.
No unreceipted purchase orders	Yes	All purchase orders receipted correctly.
Lock dates	No	No lock dates — past reports could be altered.
Visual Usability
Job statuses colour coded	No	Job statuses lack colour — harder to scan job progress.
Dashboard customisation	No	Default dashboard only — harder to focus on what matters.
Custom print templates	Yes	Client-facing documents are branded and consistent.
Favourite clients/suppliers	Yes	Favourites make data entry faster in dropdowns.
Job Manager view	No	Job Manager not customised — harder to spot important information.
Email settings	Yes	Email settings customised — your messages use consistent templates.
Logo	No	No logo uploaded — client-facing documents look unbranded.
Profile settings (row count etc)	No	Defaults only — user experience may be less efficient.
Advanced Tools
Recurring jobs used	No	No recurring jobs — repetitive work must be created manually.
Milestones	Yes	Milestones provide clear project checkpoints.
Phases	No	No phases — all work sits in one flat task and cost list.
Notifications	Yes	Notifications keep staff updated automatically.
Custom fields	No	Custom fields not created — you could capture additional data that’s unique to your business.
Collaboration Manager	No	Collaboration manager not in use — an option to centralise client communication in one place.
Document storage	No	No documents stored — an opportunity to keep all job files together in one place.
DMS	No	DMS not enabled — you could upgrade file storage for more structured document management.
Job categories setup	No	Job categories not set — an opportunity to improve reporting insights
Leads	No	Leads module not in use — you could track prospects before they become jobs
Purchase orders used	No	Purchase orders not created — an opportunity to track committed spend against jobs more closely.
MFA setup	Yes	MFA protects sensitive data with added security.
To-do list used	Yes	To-dos track small tasks for staff.
Client types used	No	Client types not set — you could use them to standardise payment terms and apply consistent markups
Pay now enabled with Airwallex	No	Pay Now not enabled — you could make it easier for clients to pay invoices instantly.
Custom Xero account codes & tracking	No	Custom account codes not mapped — an opportunity to get more insights
Custom rates used	No	No custom rates applied — you could set them up for flexibility on unique jobs.

Health Check

Improve Your Health Score Today