Health Check

Setup & Configuration	Status	Feedback
General account settings	Yes	Your key settings reflect how your business operates
Invoice state set	No	Jobs stay open after invoicing — enable invoice states for automation.
Payment advice entered	Yes	Clients can clearly see how to pay you.
New menu activated	No	You’re still on the old menu — switch to the new layout for easier navigation.
Jobs & Tasks
Tasks setup	Yes	Tasks are set up as a solid foundation for quoting and reporting.
Costs setup	Yes	Costs are set up for accurate expense tracking
Tasks billable rate setup	No	Some tasks have zero billable rates — inconsistent or wrong rates may be used on invoices.
Tasks base rate setup	No	Some tasks have zero base rates — profitability projections may be misleading.
Job templates setup	Yes	Job templates streamline setup and ensure consistency.
Staff & Timesheets
Roles setup	No	No roles set — each staff permissions must be set up manually, slowing you down.
No pending invites	Yes	All invited staff are onboarded and active.
Capacity configured	Yes	Staff capacity is set — you can track productivity and run accurate KPI reports.
Base and billable rates set up	No	Some staff missing rates — profitability reporting may be wrong.
Timesheets entered	Yes	Staff are logging time consistently.
Assigned to jobs	No	Jobs without staff assigned — no visibility of ownership.
Quoting & Invoicing
Quotes used	Yes	Quotes provide a baseline to track planned vs delivered work.
Invoices used	No	No invoices issued — work may not be billed or tracked.
Xero integration setup	No	Invoices not synced — manual entry may cause errors
Xero integration payment automation enabled	No	Payments don’t sync — outstanding balances may be unreliable.
Reporting
Job Financial Summary used	Yes	Job profitability checked regularly.
Monthly Profit Report used	Yes	Client profitability checked regularly.
Favourite reports marked	No	No favourite reports — finding insights takes longer.
Custom reports setup	No	No custom reports — insights may be limited to generic views
Data Quality
Not excessive cost list	Yes	Cost list is tidy and easy to use.
Not excessive task list	No	Too many unused tasks — job and quote entry is harder.
No draft/expired quotes	No	Many draft or expired quotes — pipeline accuracy is unclear.
No draft invoices	Yes	Invoices are finalised promptly.
No overdue invoices	Yes	Invoices are kept up to date with timely payments.
No invoice export errors	Yes	Invoices export cleanly without errors.
No bill export errors	Yes	Bills export correctly without issues.
No overdue jobs	No	Too many overdue jobs — clutter builds up and reporting becomes unreliable.
No duplicate clients and contacts	No	Duplicates exist — this creates confusion and bad data.
No unassigned emails in collaboration manager	Yes	Emails are correctly linked to jobs or contacts.
Total work-in-progress reasonable	No	Excessive WIP — cashflow planning may be inaccurate.
No unreceipted purchase orders	Yes	All purchase orders receipted correctly.
Lock dates	No	No lock dates — past reports could be altered.
Visual Usability
Job statuses colour coded	No	Job statuses lack colour — harder to scan job progress.
Dashboard customisation	No	Default dashboard only — harder to focus on what matters.
Custom print templates	No	No custom templates — an opportunity to customise your documents and make them look on brand
Favourite clients/suppliers	No	No favourites marked — job, quote and PO entry takes longer.
Job Manager view	No	Job Manager not customised — harder to spot important information.
Email settings	No	Email settings not customised — you can add a template to make messages more tailored.
Logo	No	No logo uploaded — client-facing documents look unbranded.
Profile settings (row count etc)	No	Defaults only — user experience may be less efficient.
Advanced Tools
Recurring jobs used	No	No recurring jobs — repetitive work must be created manually.
Milestones	No	Milestones not set up — you could use them to add clearer checkpoints to projects.
Phases	No	No phases — all work sits in one flat task and cost list.
Notifications	No	No notifications — staff may miss updates.
Custom fields	No	Custom fields not created — you could capture additional data that’s unique to your business.
Collaboration Manager	Yes	Collaboration manager centralises client communication.
Document storage	Yes	Documents stored directly against jobs.
DMS	No	DMS not enabled — you could upgrade file storage for more structured document management.
Job categories setup	Yes	Job categories improve reporting visibility.
Leads	No	Leads module not in use — you could track prospects before they become jobs
Purchase orders used	Yes	POs track committed spend against jobs.
MFA setup	Yes	MFA protects sensitive data with added security.
To-do list used	No	To-dos not in use — you could track small, quick tasks for better team organisation.
Client types used	No	Client types not set — you could use them to standardise payment terms and apply consistent markups
Pay now enabled with Airwallex	No	Pay Now not enabled — you could make it easier for clients to pay invoices instantly.
Custom Xero account codes & tracking	Yes	Custom account codes align reporting with Xero.
Custom rates used	No	No custom rates applied — you could set them up for flexibility on unique jobs.

Health Check

Improve Your Health Score Today